Advisory work that doesn’t always end in a deployment.
Workflow optimization, RFP support, compliance posture review,
training programs, staff augmentation. The kind of engagement
where you need experienced imaging-IT eyes on a problem but
don’t necessarily need infrastructure changes.
Engagements often combine two or three of these — vendor
selection plus compliance review, due diligence plus workflow
assessment. The categories below are starting templates, not
a mutually-exclusive menu.
Type 1
Workflow optimization
3–6 months
On-site or remote analysis of imaging-department workflow. Identify bottlenecks, propose changes, measure outcomes. Common targets: report turnaround time, modality utilization, reading-room ergonomics, after-hours coverage.
Deliverables
Current-state workflow diagrams (per modality + per shift)
Bottleneck analysis with quantified impact
Future-state recommendations prioritized by ROI
Implementation roadmap (handed to your team or to our Implementation tier)
Optional: 90-day measurement engagement to verify outcomes
Type 2
Vendor selection / RFP support
6–12 weeks
Independent technical voice in a vendor-evaluation process. We help you write the RFP, score responses, sit through demos, and challenge claims. Particularly valuable for VNA, PACS, and reporting-platform selections where vendor differentiation is subtle.
Deliverables
RFP scoring rubric tailored to your evaluation criteria
Technical Q&A bank for vendor demos
Demo scoring worksheets
Reference-call script + summary of reference conversations
Total cost of ownership model (5-year)
Final recommendation memo with dissenting-view annotations
Type 3
Compliance posture review
4–10 weeks
Best-practice review against 21 CFR Part 11, ISO 13485, IHE profiles, and TJC / DNV expectations. Typically prep work ahead of an inspection or as input into a remediation plan after a finding.
Deliverables
Compliance gap matrix mapped to specific regulatory clauses
Evidence inventory (what exists vs. what auditors will ask for)
Remediation roadmap with priority + estimated effort
Optional: mock-audit dry run with debrief
Type 4
Custom training programs
Engagement-dependent
Curriculum design + delivery for clinical and technical training. Goes beyond product-specific training: workflow training for new hires, competency assessment, refresher programs after an upgrade. Built around your actual workflow, not a generic vendor curriculum.
Delivered training sessions (in-person or virtual)
Competency-assessment records (auditable)
Train-the-trainer track for sustained internal delivery
Type 5
Staff augmentation
Engagement-dependent
Named Synthology consultants embedded in your team for the engagement window. Common roles: PACS administrator coverage, integration engineer, project manager, clinical informaticist. You direct the work; we provide the body and the experience.
Deliverables
Named consultant on your team for the engagement window
Weekly status reports tied to your project plan (not ours)
Knowledge transfer documentation produced during the engagement
Smooth handoff back to your team at engagement end
Type 6
Pre-acquisition technical due diligence
3–6 weeks (deal-timeline driven)
Imaging-stack assessment as input to an M&A decision. Most common: a private-equity buyer evaluating an imaging-services target, or a health system acquiring another. We surface the technical-debt time bombs that don't show up in the financial data room.
Migration-cost model if integration with acquirer's stack is required
Quality-of-management assessment (does the IT team know what they're sitting on?)
Red-flag memo to the deal team
Type 7
Lessons-learned + post-mortems
3–6 weeks
Post-implementation reviews after a major project (yours or someone else's) ended badly or could have gone better. External facilitator removes the politics and produces a document the team will actually read.
Deliverables
Stakeholder interviews (~10–20)
Timeline reconstruction with decision points
Findings memo with structural vs. individual factors separated
Recommendations for organization and for next-project planning
Tools & frameworks
What we bring to advisory work.
Reference frameworks and methodologies we use across
Professional engagements. Vendor-neutral by design — these are
the standards we measure your environment against, not
platforms we sell.
IHE profiles
IHE Radiology, Cardiology, Pathology + the Cross-Enterprise profiles (XDS, XDS-I, XCA-I, IUA). Reference framework for what "good" interoperability looks like in evaluations and workflow reviews.
IT Service Management (ITIL-aligned)
Incident, problem, change, capacity. Used for compliance reviews and for staff-augmentation engagements where we plug into your existing ITSM tooling.
21 CFR Part 11 + ISO 13485 + ISO 27001 mappings
Regulatory frameworks we reference in compliance-review work. Mapping documents track how your existing controls map to each standard's clauses.
Total cost of ownership modeling
A 5-year TCO template covering license, infrastructure, integration, support, migration, and exit costs. Used in RFP support to compare vendors apples-to-apples.
DICOM / HL7 / FHIR conformance toolkits
For RFP evaluations and compliance reviews — we exercise vendor claims against documented conformance rather than taking them at face value.
Pricing examples
Indicative ranges, not a price list.
Real engagements are quoted off scope. The ranges below are
indicative, drawn from past engagements of similar shape, so
you can sanity-check whether Synthology is in your budget
ballpark before the first call.
Custom engagements are quoted from a written scope after a
no-cost discovery conversation. We don’t publish day rates
because they vary by role and engagement length; named rates
are in every SOW.
Frequently asked
The questions we get most.
What's the difference between Professional and Implementation?
Implementation Services delivers a deployed system at the end. Professional Services delivers analysis, recommendations, training, or staff capacity. Many engagements start in Professional (discovery, vendor selection) and continue into Implementation (deploy what was selected) — that's the typical large-engagement shape.
Can you provide independent vendor evaluations if you also sell XyDromatics products?
Yes, with disclosure. If XyDromatics is in the evaluation pool, we disclose it in writing at the start of the engagement and the customer decides whether to keep us in the seat. Most do — the alternative is hiring two firms (one for evaluation, one for implementation), which adds cost and creates handoff seams. We'll also voluntarily exit if a customer prefers a fully arm's-length evaluation; this has happened and will happen again.
How small an engagement do you take?
The smallest engagement we typically scope is a 1–2 week workshop or a focused review. Below that, we're probably not the right fit — find a freelancer or use vendor-supplied professional services.
Do you do remote-only engagements?
Yes, when appropriate. RFP support, compliance reviews, and most due diligence work runs remote-friendly. Workflow optimization and training generally require on-site time at least once.
Who from Synthology shows up?
A named lead consultant for the engagement window, plus subject-matter specialists pulled from the bench or from IES-Advisors as needed. The lead consultant stays the same across the engagement; specialists rotate by topic.
Do you sign NDAs before the first conversation?
Yes — mutual NDA, our template or yours, signed before any substantive technical conversation. Standard practice; not a process we make difficult.
Can we hire individual consultants vs. the firm?
No — engagements are with the firm, not with named individuals. You get the named lead consultant in the contract, but the firm is responsible for delivery. Direct-hire of a Synthology consultant by a customer post-engagement is restricted by the standard MSA.
Talk through a Professional engagement.
Tell us the question you’re trying to answer. We’ll
come back within one business day with a proposed scope and
the right consultant on our side.